Last Updated: 11/10/2023

Who we are

Our website address is: https://lxaomilimetro.com/new.

Please read these Terms and Conditions (“Terms”) carefully before using the website lxaomilimetro.com (“Service”) operated by LXAOMILIMETRO, LDA, with VAT number 517763710 and registered address at Rua Leitão de Barros 10A, 1500-384 Lisboa (“us,” “we,” “our,” or “Company”).

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Service.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, then you may not access the Service.

Availability of Goods

All products and services are subject to availability and may be withdrawn at any time. If we do not supply the goods for any reason we will refund any money already paid for them. However, we will not be responsible for compensating you for any other losses you may suffer if we cannot supply the goods due to reasons beyond our control. If we cannot supply the goods due to stock being unavailable, we will contact you as soon as possible.

Description of Goods

We made every effort to assure the accuracy of all information on the website. All images, descriptive matter and specifications advertised on our site are for the sole purpose of giving the most accurate approximate description of the goods. We reserve the right to correct any errors, whether in pricing, description, specification etc. All prices and specifications are subject to change without notice. 

Liability

LXAOMILIMETRO, LDA is not liable to give any compensation apart from refunding you the amount you paid for any goods being returned*. We shall also not be liable in any way for acts, failures, omissions or delays resulting in issues such as (but not limited to) loss of sales, business, profits, reputation, business interruption or any other losses.

Be aware, once the item has been dispatched, we cannot be held responsible for any service delays from the courier that is used. We always post items with delivery confirmation. Requests for shipping without tracking or insurance will be politely declined.

IMPORTANT: Please bear in mind that we are not responsible for any loss or damage during shipping and/or processing.

* Return of goods – in case of malfunction that is not repairable and inexistence of similiar model of interest for replacement.

With regards to storage of negatives: they will be kept in our facilities for a maximum of two months after which they will be disposed of without further warning (email, SMS…). Please pick up your negatives on time.

Taxes

Non-European Union Customers

All prices exclude taxes since we do not charge taxes to you. Unfortunately we cannot offer a reduction in price from the sum our European customers pay. We are not responsible for paying any duties or customs fees. Please be aware of your customs obligations for shipments coming from Portugal.

European Union Customers 

All prices include Value Added Tax (VAT), if any tax is required. VAT is determined by the standard VAT rate of Portugal (23%). 

Shipping

To return your product, you should mail your product to:

LX_AOMILIMETRO
Rua Leitão de Barros 10A
1500-384 Lisboa

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

International Orders

We ship internationally but we are not liable for any import taxes, duties or customs charges incurred by the buyer. These are the sole responsibility of the buyer and in the unfortunate event of an international order being returned to us, we cannot refund customs charges, or import duties/taxes.